Legal
Privacy Policy
How we collect and use information you provide through this website.
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We're here to help
Questions? We're Here to Help.
Not every concrete problem requires an on-site visit.
Many questions can be answered with a quick phone call, helping you understand your options before scheduling an evaluation. Sometimes a quick conversation is all it takes to point you in the right direction.
If an on-site visit is needed, we'll help arrange it.
No pressure. No obligation. Just honest answers and the right solution for your property.
Whether you need answers, have questions, or are ready for an estimate, we're here to help. Give us a call or send us a quick message — we'd be happy to assist.
Last updated: July 2026
Information we collect
When you request an estimate or contact us through this website, we may collect:
- Your name
- Your phone number
- Your email address
- Property and estimate-request information (address, project details, photos you share)
- Basic website analytics data (pages viewed, referring source, approximate location, device information)
- Call tracking data, when enabled (phone number, call duration, and time of call)
How we use your information
We use the information you submit to respond to your estimate request, schedule and complete work you approve, and improve the way our website serves visitors. We do not sell your information.
How we protect your information
We limit access to the information you submit to the people who need it to reply to your request and complete your project. We use commercially reasonable measures to protect your information in transit and at rest.
Third-party services
This website may use standard analytics tools to understand how visitors use our pages. When call tracking is enabled, calls placed to the numbers displayed on this website may be recorded or logged for quality and response-tracking purposes.
AI chat assistant
This website offers an optional AI chat assistant to answer questions about concrete leveling in the Albuquerque area. Before starting a chat, you are asked to provide your name, phone number, and email address so a team member can follow up if needed.
When you use the chat assistant:
- Your messages and the assistant’s replies are stored so we can respond to your question and improve the service.
- Your chat session is tracked using a random session identifier stored in your browser; we do not store additional device fingerprints for the chat.
- Message text is sent to a third-party AI provider that processes the text to generate chat replies and to create a short conversation summary that our team uses to follow up on your specific concrete request.
- Our team may review chat transcripts to improve accuracy and follow up on the concrete question you asked.
- Basic contact information from the chat (name, phone, email) is combined with any prior estimate request you have submitted so we do not create duplicate records.
- We will not use the contact information you provide in chat for unrelated marketing (for example, SMS or email campaigns outside your concrete request) without a separate opt-in.
- The chat assistant provides general information only; it does not create a binding quote or contract. Pricing, availability, and workmanship terms are confirmed in writing by a person.
You can end a chat at any time using the “End Chat” button. To request deletion of a chat transcript or your contact information, email the address below.
Contacting us
For questions about this policy, or to request that we remove information you have submitted, email albuquerque@albuquerqueconcreteleveling.com or call (505) 388-0089.